New Sandison Easson Website

With offices in both Cheshire and London, Sandison Easson & Co. are among the UK's leading medical accounting firms. Catering exclusively to clients in the medical and dental fields, the Sandison Easson team provide a wide variety of specialist services, including:

  • Annual accounts
  • Tax declarations
  • Bookkeeping
  • Business structure advice

The firm's clients include GP practices, consultants, registrars, and dental clinics.

Why did Sandison Easson come to us?

The Sandison Easson team got in touch with Designer Websites because their website was old, dated, and not particularly representative of the highly professional service they provide. We were asked to design and develop a responsive brochure website that would meet the following criteria:

  • Design tailored to Sandison Easson's target audience (doctors, dentists, practice managers, etc.)
  • Information about the firm's services presented in a clear, easy-to-digest format
  • Emphasis on Sandison Easson's status as highly knowledgeable and experienced specialists

In addition to the mobile-friendly design and easy-to-use enquiry form, the new Sandison Easson website features a professional-looking 'Meet the Team' page, a client login function, and a blog where the firm will be able to share all their latest updates and insights. See the site for yourself at www.sandisoneasson.co.uk.

If you need a professional-looking website for your business, please don't hesitate to get in touch with the team here at Designer Websites. Request a free, no-obligation quote for your project here.

One Wales Energy website

The people of Wales spend approximately £1.4 billion on electricity and gas every year. Very little of that money stays in Wales, with most of it going into the coffers of large energy suppliers based in other parts of the UK.

But a new Welsh energy company called One Wales Energy / Un Ynni Cymru are looking to change that. All of the company's operations (including their contact centre) are based right here in Wales, meaning that their customers' energy fees will be going back into the Welsh economy instead of leaving the country. One Wales Energy / Un Ynni Cymru have also pledged to improve the wellbeing of Welsh communities via a Charitable Foundation and a Community Affiliate Scheme that allows local groups to raise funds by recommending One Wales to their members.

As a proudly Welsh company, we at Designer Websites were very happy when One Wales Energy asked us to create a new website for them. Their goal was to drive pre-registrations from people who are interested in changing energy suppliers (the company are planning launch their service in early 2018), so we knew that the site would need to communicate the company's key selling points - competitive rates, simple tariffs, a commitment to working towards sustainability, and of course the benefits for Wales and its communities - in a clear, appealing fashion.

The new One Wales Energy / Un Ynni Cymru website is now live - click here to view it. The site features:

  • Responsive, mobile-friendly design
  • Bilingual content (site can be viewed in English or Welsh)
  • Blog engine for sharing news and updates
  • Search engine optimisation to improve the site's online visibility
  • User-friendly enquiry form for those interested in changing suppliers or becoming an affiliate

Does your business need a new website? Contact Designer Websites today to request a quotation.

In this modern day and age, we are all very much accustomed to using apps on a daily basis.

We use native apps on our phones for waking us up, planning appointments, tracking our fitness, speaking with our friends, checking public transport times, the weather, the news… the list is endless! It is for this reason that companies are often drawn to developing Apps for their customers, because it allows for better interaction with those customers, or at least that is the theory.

One of the problems with Apps is that they are very expensive to develop and maintain, especially as they have to be developed for multiple platforms i.e. Android and iOS. Another significant drawback is that it is often impossible to gauge how useful the intended audience will find the App, or whether it will be used at all. On top of this they are not indexed in the major search engines, so you have to do some level of marketing to create awareness of the App, which again is another cost.

Progressive Web Apps are significantly cheaper to develop, are very easy and cost-effective to scale, are directly integrated by default with your website, and can be indexed by the likes of Google. This makes having an App considerably more cost effective for your business.

If you’re up to date with the latest development technologies then you may have heard about Progressive Web Apps before now, but if not, and you are considering having an App developed for your business then read on.

What Are Progressive Web Apps?

Progressive Web Apps are fundamentally web pages that can look and feel like a native app on your phone. They combine the best functions of mobile apps (offline functionality, background updating, push notifications, shortcut icon) with the accessibility and shareable nature of web pages.

Not only is a Progressive Web App highly functional, it is also at the forefront of modern web page design, utilising the very latest technologies and coding practises. Another significant benefit is that through the use of something called ‘Service Workers’ these Apps can be used both offline and online, making them incredibly accessible. In fact, Google themselves vouch for Progressive Web Apps, stating that they are reliable, fast and engaging!

By combining the best parts of the web and mobile apps, Progressive Web Apps provide a seamless and immersive experience for the user.

What Are the Benefits of Progressive Web Apps?

Now you know what a Progressive Web App is, you may be wondering how it could benefit you. Here are a few reasons why you should consider using a Progressive Web App for your business.

  • Progressive

They are named Progressive Web Apps because they are built with progressive enhancement as their main goal. By nature, they must work on all devices and take advantage of the user’s device and browser which is what makes them progressive.

  • Offline Functionality

As mentioned above, the addition of a Service Worker means that Progressive Web Apps will work on low-quality networks and even offline. The Service Worker essentially allows your device to cache pages and functionality, meaning that they can work without an internet connection, as long as they have been visited/loaded at least once with a connection. The Service Worker also allows the App to take advantage of native device functions, send push notifications and allow background synchronising. These features help to keep your customers engaged.

  • Responsive

Progressive Web Apps are built to fit on all devices, meaning they are completely responsive from the very beginning. This extends the reach of your Progressive Web App and will provide a great user experience wherever a customer accesses it.

  • App-like Feel

Through the use of an Application Shell, Progressive Web Apps can feel very much like using a native app. An App Shell separates the functionality and the content, meaning the ‘shell’ of the Progressive Web App loads before the content. This is then cached, so it instantly loads on repeat visits. This ensures a great performance for the user each time.

To add to the app-like feel, a shortcut to the Progressive Web App can be added onto any device. This provides easy access and background caching, just like a native app. 

  • Easy to share/discover

The main benefit of being a web page that looks like an app is that it can be easily shared and discovered. Progressive Web Apps can be shared through its URL, extending its reach significantly. These Apps can also be indexed by the likes of Google, meaning that you can simply optimise them for additional traffic.

  • No Installation

Users also do not need to download Progressive Web Apps in the app store. This is a considerable benefit, because it has been found that on average an app loses 20% of its users for every step between the first contact and beginning to use the app. Progressive Web Apps limit the number of obstacles between your business and the consumer.

Case Studies

Alongside the many impressive benefits, case studies have also proven that Progressive Web Apps are delivering on their promise. Many popular brands have noted the benefits of Progressive Web Apps and have decided to make the change. It has been found that Progressive Web Apps provide higher user engagement, increased time on page and increased conversions.

For example, India’s biggest e-commerce website watched their conversions increase by 70% when they made the change to a Progressive Web App. User time spent on-site also tripled, and their re-engagement rate increased by 40%.

With stats like that, it’s hard to not be convinced by the allure of Progressive Web Apps.

A few more familiar faces such as Whatsapp, Airbnb and Trivago have also developed Progressive Web Apps for their businesses. Just head to any of these websites to get a feel for how seamless and immersive Progressive Web Apps can be for the user.

We have recently delivered a Progressive Web App to a Property Maintenance company, who use complex site audit forms to provide engineer assessments. Their engineers visit sites all over the country and often end up in basements, or in areas with little or no signal, so this App allows them to complete the complex forms on their device and submit them quickly and easily on site.

If the engineer has no signal at the time of submission, the App will save the data and submit it once they do have a signal. This Progressive Web App is a massive time-saving tool, which also saves considerably on printing and hand-completing forms. It is one example of how a Progressive Web App can deliver superb functionality in a very practical solution.

To see more case studies of Progressive Web Apps which have provided great benefits for the businesses, you can just head to Google’s case studies section.

So, are Progressive Web Apps for you?

Progressive Web Apps are redefining the way we look at native apps, and even websites. Since 2015 when the term ‘Progressive Web Apps’ was coined by designer Frances Berriman and Google Chrome Engineer Alex Russell, this new web technology has been on the rise. We think the technology is fantastic for businesses that want to take advantage of an App, whilst keeping costs down, and maintaining use of the very latest in scalable technology.

So, if your business is looking to develop time-saving functionality, or a highly interactive customer App, or even a series of forms that can be submitted offline, then we recommend that you take a close look at Progressive Web Apps, as they bring undisputable benefits to many business processes and client interactions.

If you would like to talk to one of our expert developers about a Progressive Web App project then please give us a call anytime, or drop us an email with your project brief and we’ll get back to you as quickly as we can.

Search Intent

Since it was launched all the way back in 1997, Google Search has grown increasingly sophisticated and intelligent. Where once it simply looked at your search term and gave you a list of web pages containing that term, the search engine's algorithm can now understand and interpret queries on an almost-human level.

This acute understanding of search intent is visible in the highly-tailored results that Google now delivers whenever a search is performed. Here's just one example:

  • The search term 'swimming pool' usually indicates an intent to go swimming, and so Google responds to this query with a list of local pools and leisure centres.

  • However, if you type 'swimming cap' into Google, the results page is dominated by shopping results. This is because the algorithm has deduced from your search term that you're looking to buy something.

  • Now type in 'swimming rules' and notice how most of the results are information-based. There's a featured snippet, along with a 'People also ask' section that answers a variety of swimming-related questions. All of this indicates that Google interpreted your query as an attempt to learn about swimming.

Three very similar searches, three very different sets of results.

Swimming search results

This example demonstrates just how much Google (and its competitors - you'll get similar results if you try the same experiment on Bing or Yahoo) can now read into our search queries. Superficially, the phrases 'swimming pool' and 'swimming cap' are very much alike, but modern search engine algorithms have a very strong grasp of what different words mean and - more importantly - what we mean when we use those words.

How was this achieved?

Google and the other search engines didn't get this clever overnight. Their current level of sophistication is the result of years of testing and fine-tuning and gradual improvement.

In Google's case, a technology called RankBrain is largely to thank for the algorithm's advanced understanding of search intent. RankBrain is an artificial intelligence system that learns as people search; when you google a phrase that RankBrain hasn't seen before, it makes an educated guess based on the meanings and common usages of the words you entered, then serves up results accordingly.

Here's what this process might look like in action:

  • You want to go and see the new family movie Penelope and the Magic Pencil at the cinema.

  • You go to google.co.uk and type in 'penelope magic pencil screenings'.

  • Google's algorithm doesn't immediately understand what you mean, but RankBrain knows that the word 'screenings' is semantically related to movies and cinemas.

  • Armed with this insight, Google now looks for cinema-related results that contain the words 'penelope', 'magic' and/or 'pencil'.

  • The best results are served to you via the Google results page. If Google can see your current location, the results are probably sourced from cinemas in your local area.

(In reality, of course, Google's all-knowing algorithm would already be aware of the Magic Pencil film and would thus have a far better clue as to what you were after. This is just a hypothetical example that shows how RankBrain can infer meaning from what looks at first glance like a string of random, unrelated words.)

So what does this mean for my website?

As Google has become more and more sophisticated, website owners who rely on organic Google traffic have had to become more and more sophisticated in their tactics. Ranking on the first page of Google results is no longer as simple as picking a popular keyphrase and using that phrase a certain number of times within your page copy; even if your page has a tonne of great links from high-authority websites, this won't necessarily guarantee you a high organic ranking in the current search climate. Google now prioritise search intent above all else, which means that webmasters and SEOs must do the same.

In order to get the very best results, search intent should be kept in mind throughout the entire website optimisation process, starting with keyword selection. Let's say you're setting up a new online sports equipment store - you're trying to decide what kind of searches you want to show up for, so the first thing you do is visit Keyword Planner and type in 'sporting goods' to see what gets the most searches.

When you order the resulting list of keywords by number of searches, it looks something like this:

  • sprinter (12,100 searches per month)
  • sporting (9,900 searches per month)
  • sports clothing (8,100 searches per month)

Lots and lots of people enter the words 'sprinter' and 'sporting' into Google every month, but trying to capture that traffic with a sporting goods website would be virtually pointless because the vast majority of those people won't be looking to buy sports equipment. Instead of picking the most popular term you can find that's vaguely related to sports, it's far better to pick a term that reflects the intent of your target audience.

Here's another example. According to Keyword Planner, 1.5 million people google the word 'tennis' every month, whereas the term 'buy tennis shoes' only gets a few thousand searches in an entire year. However, the 'buy tennis shoes' people are a far better match, intent-wise, for your ecommerce website than the people who simply type in 'tennis' - they could be looking for player rankings, or match reports, or information on the sport itself, whereas you wouldn't type in 'buy tennis shoes' if you weren't at least thinking of buying some tennis shoes.

If you're not sure whether the keywords you've chosen are a good fit for your website, google them! The results that pop up should give you a pretty good idea of what people mean when they use each term. For instance, most of the results for 'best football boots' are informative articles and lists, suggesting that Google sees this as a learn term rather than a buy term.

Best Football Boots

This keyword might be worth targeting with an informative, well-written blog post, but your shop page probably isn't a good fit.

By contrast, the results for 'cheap football boots' are all online stores where you can buy football boots, indicating that this term is a better match for your store's footwear department.

Cheap Football Boots

Creating intent-optimised pages

So you've chosen a good set of keywords that are highly relevant to your website and what it has to offer. The next challenge is actually ranking for those keywords (i.e. appearing among the top results when somebody types one of those keywords into Google). To do this, you'll need to create content that meets the needs of your target audience.

What that doesn't mean is writing a thousand words about your chosen topic. As we explained earlier, it's not enough to just repeat your keywords over and over again and hope that Google will take the hint. You need to properly assess the intent behind each term you're targeting, then craft a high-quality web page that satisfies that intent.

We've already seen several examples of what that looks like in practice. You want to be the #1 result for 'best football boots'? You need to research the latest products and write a thorough article that lists the best boots and explains what makes them so great. More interested in showing up for 'cheap football boots'? In that case, you need to make sure you've got a secure, smooth-functioning ecommerce website that makes it easy for people to buy boots online, and at genuinely low prices.

Again, if you're not sure what kind of content you need to create for the keyphrase you're targeting, head to Google and see what already ranks on page 1. This will tell you what Google considers a good, relevant result for that query.

Do I still have to worry about writing keyword-rich copy?

This debate has been raging for quite a while now. Back in the day, targeting a particular keyphrase meant including that phrase in your website copy as many times as you possibly could. Known as keyword stuffing, this practice is best avoided in 2017 because the Google algorithm now penalises websites that do it.

With that in mind, it's best to take a more cautious approach these days: use your keyphrase frequently, but NOT to the point of sounding 'unnatural'. The litmus test is to read your content aloud - as long as it sounds like something a human might actually say, you're probably safe. Here's an example...

  • OK: Looking for cheap football boots? You've come to the right place! Here's at Charlie's, we've got a huge range of brand-name football boots at bargain prices. Our boots may be cheap, but they're certainly not lacking in quality - check out all these 5-star reviews from our previous customers!

  • NOT OK: Welcome to Charlie's cheap football boots store, the best place to buy cheap football boots online! We have a huge range of cheap football boots to choose from - order your cheap football boots now, or read our reviews to see what other customers think of our cheap football boots!

Nowadays, most SEO authorities agree that keyword density is nowhere near as important as tailoring your content to search intent. In other words, identify the need that you're trying to meet, then write copy that's suited to that need. Somebody who wants to buy a toaster is going to be more interested in your prices, your website layout, and the security of your online checkout system than in how many times you've written the word 'toaster'.

However, while this principle - 'make web pages for users, not search engines' - sounds reasonable enough in theory, it's a bit muddier than that in practice. While search engines are incredibly intelligent, they're still nowhere near as intuitive as actual human beings, and Google do still rely on keyword matching to some extent. Remember our Penelope and the Magic Pencil example from earlier? Your cinema won't show up for a term like that unless you've got the name of the film somewhere on your page, just as your sports store probably won't rank for 'cheap football boots' unless you've used the word 'football' in your copy at least once or twice.

Put your keywords in the right places.

The main difference between SEO in 2007 and SEO in 2017 is that, when it comes to keyword insertion, quantity doesn't really matter. Don't worry about keyword density or anything like that - instead, focus on making sure that your keywords are present in the places that count.

In rough order of importance, these are:

  • Page title tag. This should be a succinct summary (approx. 40-60 characters) of what your page is about. You definitely need to include your primary keyword here if you're going to have a shot at ranking.

  • URL. We're not suggesting that your domain name ought to be www.yourkeyword.com (in fact, Google have penalised unnaturally keyword-rich domain names in the past), but it's a good idea to look to your keyword list when choosing URLs for your internal pages. This isn't essential, and you definitely shouldn't create spammy-looking URLs just for the sake of getting your keywords in, but it makes it easier for search engines if your football boots page is actually called /football-boots rather than /store/category/footwear/46.

  • H1 heading. As long as it makes sense from the user's point of view, you should try to include your main keyphrase in your page's main (h1) heading. Some people will tell you that your h1 and your title tag have to be different from one another, but Google won't mind if they're identical; indeed, this might make more sense from a user perspective, since the heading on the page will match the heading of the Google result they clicked on.

  • Alt tags. Every image on your website should have an alt tag (a piece of HTML that tells search engine bots - who can't see pictures like we can - what an image depicts). If the images on your page are relevant to that page's content, it should be relatively easy to include your keyphrase in at least one alt tag. Consider using synonyms and variations of your keyphrase so that you're not using the same tag for every image - for example, if you've already got an image tagged 'football boots', you could use 'soccer boots' or 'nike football boots' for the other images on that page.

  • Meta description. The meta description (usually) serves as the little snippet of text underneath your link in the Google results page. This should be around 150 characters in length, and while it doesn't seem to have much of an impact on ranking, it's worth including your primary keyword(s) here too if it's reasonable to do so. However, the main aim of your meta description is to give readers a reason to click through to your website - so make sure it's enticing!

As far as the actual body text of your page is concerned, you shouldn't really have to think about whether or not to include your keywords: it's difficult to write even a few sentences about football boots without using the term 'football boots'. Bear in mind also that RankBrain assesses meaning and relevance based on the semantic relationships between different words and phrases, so a page that mentions 'football boots' over and over again probably won't rank as well as a page that uses lots of different football- and boot-related terms (goal, pitch, striker, tackle, kick, grip, studs, and so forth).

Summing up

Here's a basic plan to follow when trying to optimise a website for search intent:

  • Identify keywords that are relevant to your website and express clear intent to do/buy/learn whatever it is you're offering.

  • Use Google to see what sort of content currently ranks for those keywords. In-depth articles? Online shops? Local business listings?

  • Create content that meets the needs expressed by the keywords you're targeting.

  • Be sure to use your keywords in the right places (title tag, h1 heading, et cetera) while still focusing on helping the user and meeting their needs.

Of course, this is just the first step - links, reviews, blog posts, social shares, and lots of other things are often necessary to make it onto the first page. However, if you follow this plan, you'll have a strong chance of eventually achieving high rankings and capturing lots of high-quality traffic that actually converts.

If you need help driving organic traffic to your website, get in touch with Designer Websites - our SEO experts can help you to select the right keywords, create the right content, and reach the right people.

Go Theory Website

One of the most daunting parts of learning to drive is taking your driving theory test. If you're worried about failing your theory test or missing something important during the hazard perception video, our latest project may well be of interest to you: Go Theory is a new service that allows learner drivers to revise their theory knowledge, take practice tests, and even watch sample hazard perception clips online.

Designed and developed by the team here at Designer Websites, the Go Theory site also features an audio description service (for people who prefer to learn by listening) and a number of display options for dyslexic users. It really is the ultimate way to prepare for your driving theory test, and we're very proud to have worked on such a useful and inclusive website.

All Go Theory users get a free 48-hour trial of the service - to create your account, go to www.gotheory.co.uk now!